Malfunction is noticed only after an incident
ARCHIVE IS BEING CHECKED BEFORE THE INCIDENT
CCTV Repair and Maintenance
Diagnostics of cameras, network, recorder, disks, power, and remote access regardless of the original installer.
MAIN RESULT
Service restores the system function, not just the image on the monitor. We check the recording, time, archival depth, search, export, backup, and the status of each critical node.
PRACTICAL SCENARIO
How the solution helps in a real-world situation
Cameras are visible online, but the required recording is missing. Diagnostics show disk degradation and incorrect recording mode. After replacement and configuration, a control export is performed, and the archive status is included in regular checks.
WHERE THE RESULT IS LOST
The problem is rarely located in a single device
We check the project, installation, settings, power, data, and maintenance as a single chain.
Contractors argue whether the problem is in the camera, cable, or network
No passwords and existing system schemes
After replacing one part, new incompatibilities appear
SCOPE OF WORK
What we design and inspect
Work boundaries and acceptance criteria are recorded before equipment purchase
- 01
Record symptoms and criticality
- 02
We check power, lines, network, recording, and logs
- 03
Separating the fault from the limitations of the old architecture
- 04
We submit a report, restored accesses, and a maintenance plan
HANDOVER TO THE CLIENT
What remains with the owner of the system
- Diagnostic report
- List of serviceable and problematic components
- Agreed estimate before replacement
- Write and Export Control Test
- Spare Parts Recommendation
BEFORE ORDER
Questions: repair & maintenance
Short answers to questions that affect the composition, cost, and reliability of the solution.
01Taking systems that you didn't install?
Yes, after an initial diagnostic and confirmation of safe access to the equipment. If documentation is missing, we first restore the actual scheme.
02Why is the camera visible but there is no recording?
The cause may be the disk, schedule, stream loss, system time, license, or network failure. We check the entire chain from camera to archive.
03Can I recover a forgotten password?
It depends on the manufacturer and proof of ownership. We use the official reset procedure; we do not bypass protection mechanisms.
04How often should the system be maintained?
Frequency depends on the environment and criticality. For important facilities, optics, archive, disks, time, backup power, network, and control export are regularly checked.
05Do you need to replace all the old cameras?
No. After the audit, we keep the devices that solve the task and are compatible with the target architecture. Replacement just for the same brand is not the goal.
06Can I have a service contract?
Yes. We record the composition of prevention, response time, remote diagnostics, on-site visit, reporting, and the list of components that are advisable to keep in reserve.
ENGINEERING CONSULTATION
Let's discuss: repair & maintenance
Send the city, facility purpose, photos or plan and the current problem. Let's determine the initial data for a accurate proposal.